Effective Date: 09-05-2025

At Ktaft Aircon Engineers, we respect your privacy and will always handle your personal information with responsibility and transparency. This Privacy Policy informs you about how we collect and use your data and how we store and keep your information safe when you engage with our online sites or services.

1. Information We Collect

The kinds of information we may gather from you include:

• Personal Information: Name, phone number, e-mail address, postal address, etc.
• Transactional Data: Purchase history, payment method, shipping address.
• Technical Data: IP address, browser type, device info, time zone, location.
• Usage Data: Pages visited, time spent on a site, clicks, and interactions.

2. How We Use Your Information

• Processing orders and delivering products.
• Communicating about your orders, services, or queries.
• Improving our website and user experience.
• Sending promotional emails (if you have given consent).
• Fulfilling legal and regulatory obligations.

3. Sharing Your Information

We never sell or rent your personal data to third parties. However, we may share your data with:

• Trusted third-party agencies (e.g., courier partners, payment gateways).
• Government or legal authorities if required by law.

4. Cookies and Tagging

We use cookies and tracking tools to:

• Enhance your online experience.
• Analyze website traffic and trends.
• Remember your preferences and login sessions.

You may configure your browser settings to manage cookie preferences.

5. Data Security

We have strong security measures (e.g., SSL encryption, secure servers) to prevent unauthorized access, misuse, or alteration of your personal data.

6. Your Rights

You have the right to:

• Know what personal data we hold.
• Request correction or deletion of your data.
• Withdraw consent for marketing at any time.
• File a complaint with data protection authorities.

To exercise these rights, please email us at: support@ktaftairconengineers.com

7. Links to Third-Parties

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Changes to the Policy

We may revise our Privacy Policy occasionally. All changes will be updated on this page with a new effective date.

9. Contacting Us

If you have any questions or concerns about this Privacy Policy, contact us:

Ktaft Aircon Engineers

Email: sales.kraftaircon@gmail.com

Phone: +91-9811240327

Website: https://ktaftairconengineers.com